October 26, 2015

Removing Dropbox Error on Teacher Laptops

If staff or students are using Dropbox and get a message they do not have permission to run/use it, they have to do the following:

Click on the Dropbox icon in the Menu bar.
Click on the gear icon (lower right)
Click on Quit

Open Self Service and check in District Software to see if there is an install for Dropbox. Run if it is there. If not there, it means it has already run on the laptop.

Open Dropbox from Applications.

That should take care of the permissions window that keeps popping up.

September 15, 2015

Adding a Printer at Home - Teacher Macs

The following instructions are for teachers with a mac laptop who want to add a home printer.

These instructions are not for adding school printers.


August 26, 2015

Viewing All of a Students' Work

This information is geared toward teachers using Google Classroom, which automatically adds the student's name to the assignment title,  but it could work for anything shared in Drive, as long as you use a consistent search term. 

 If you want to see all of the files turned in by a single student in a class regardless of assignment:

If so, here is a simple hack:  
1. In Drive, search owner:<student username>, this will only show you files owned by that student.
2. Select/highlight all of the turned in assignments.   
3. Click the preview button (eyeball icon)
now just use your right arrow key to quickly browse through the assignments.

August 24, 2015

Increasing Screen Time-out for Macs


If your reimaged/new laptop is timing out too quickly which means you have to re-enter your computer password, I just put into Casper a package to allow you to change the timeout.
This policy will only run while at school. You will need to restart your computer first and then login.

Go to the Apple icon (upper left corner of your screen)
Click on System Preferences
Click on Energy Saver
If the lock at the bottom left of the window is locked, click on it. 
Enter your computer login password
Click Unlock.
In the bar slider labeled, "Turn display off after", you may move the slider to whatever timeout you would like. You have to do this for the Battery setting and the Power Adapter setting.
Please do not set it to Never as that will shorten the life of the display
Click on System Preferences and select Quit System Preferences.

If the above does not work, please open Self Service and run the software package in District Software called Energy Save Unlock.
Then try the above procedure again.

August 19, 2015

Self Service Directions

Casper Self Service Instructions - Staff
Self Service only Available at School

The Casper system has been setup for staff and students to be able to download and install class specific plus general software on their laptops.
The procedure for staff to download and install self service software is below:

  • Open Finder (leftmost icon in the Dock)
  • Click on  Applications
  • Open Self Service
  • On the right hand side of the window, click on the  group that will contain the software you wish to update (e.g Department, Self Service, Browsers, School, etc)
  • Click on the software to be installed
  • Click on Install the software
  • Wait for the progress bar in the upper window to finish.
  • Once the software is installed, go to Self Service, Quit
  • Restart  your computer

Once the software is installed, it will be removed from the Self Service list. Software can only be installed once.